Atención al cliente

Empresa: Maersk Line

Nivel Académico: Universitario

Funciones:

  • Build strong and lasting relationships with customers and provide second-to-none customer service.
  • Take full responsibilities and end-to-end ownership of customer shipments and issues.
  • Engage in constructive problem resolution and provide solutions.
  • Act and communicate proactively and keep customers informed of any issues or changes in the booking.
  • Address root causes and seek continuous improvements – constantly look for ways to improve work processes.
  • Work independently and assist the team in realizing goals and standards – share knowledge and best practices.

Requisitos:

  • Minimum 2-3 years’ relevant customer serving experience.
  • Previous experience in shipping/ logistics is highly preferred. 
  • An excellent team player. 
  • Able to work under pressure. 
  • Well organized, efficient and effective. 
  • Strong interpersonal and communication skills.
  • Fluent in spanish and English (written and oral)

Beneficios:

  • In this role, you will gain industry knowledge, international experience, better communication skills and techniques relevant to customer service. This will equip you with the competencies required for customer-facing roles, deepen your potential and career development as well as contribute to you team’s and organization’s success.

Contacto:

Fecha tope de envío de CV: 07/08/2015

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